Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or school issued purchase order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a digital downloads subscription you'll receive repeat downloadable deliveries. These are based on the subscription type and recur once a month.
Your payment details will be stored securely and you'll be charged for each of these downloadable deliveries.
Digital subscriptions auto-renew each month. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
Digital products are not eligible for returns or refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect payment in advance at checkout.
You can cancel a pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund after return. See our returns policy for more details on returns and refunds.
School issued purchase orders
When you make a purchase using a school issued purchase order, please first contact hello@musicallyminted.com to arrange the order. If your school requires delivery before payment, be sure to note that when contacting us about your order. All orders are assumed to be paid before shipment unless otherwise noted. An official purchase order document must be furnished prior to the order invoice being fulfilled. Payment for orders fulfilled prior to receiving payment must be paid within 14 working days of receipt.